All Order cancellations requests, Or order modification requests must be done within 12 hours.
We try our best to fulfill orders as soon as possible. Due to this, we must be notified within 12 hours of your order being placed to make any modifications or cancellations.
If you request to cancel your order, there will be a $5 cancellation fee that will be deducted from the total refund amount.
If an item is needing to be returned, exchanged, replaced for whatever reason. The customer is responsible for paying the return label.
The term FREE Shipping shown throughout the site means that the shipping price is included in the overall price of the purchase.
If an order is unable to be delivered due to an inaccurate address, the customer is responsible for paying the additional shipping costs required to send the order again.
If you wish to receive a full refund for any reason. Please understand that a $5 shipping fee will be deducted from the total refund amount.
Please understand that this is due to us paying additional amounts for shipping & taxes caused by the current events.
Thank you for understanding.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Info@AmericanGunOwnersAssociation.org. If your return is accepted, you will be given instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
For orders that are returned wanting a refund. Note. There will be a $5 return fee for a single item, orders with more than 1 item, there will be a $10 return fee. This amount is taken from the total amount refunded. This is due to the shipping costs when initially sending the order.
You can always contact us for any return question at Info@AmericanGunOwnersAssociation.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Customers are entitled to a refund within 30 days of receiving.
Customers are responsible for paying the return shipping label cost.
Refunds will only be accepted if approved by our team. You must reach out to our team prior to sending anything back to us, failure to do so will void refund eligibility. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Here's a revised version of your refund policy with a more customer-friendly tone while retaining the same essential content:
At the American Gun Owners Association, your satisfaction is our highest priority. If for any reason you need to modify or cancel your order, we kindly request that you inform us within 12 hours of placing the order.
In the event that you need to cancel your order, a $5 processing fee will be deducted from your refund to cover administrative costs.
If you need to return, exchange, or replace an item, please note that the cost of the return shipping label will be your responsibility.
Our advertised "FREE Shipping" indicates that the shipping cost is included in the total purchase price of the product.
If your order is undeliverable due to incorrect address information, additional shipping costs for re-sending the order will be borne by the customer.
In case of a full refund request, a $5 shipping fee will be deducted from the refund amount to cover initial shipping and handling costs.
We appreciate your understanding of these measures, necessitated by the additional costs of shipping and taxes incurred under current circumstances.
We maintain a 30-day return policy. That means, from the day you receive your item, you have 30 days to request a return.
For a return to be eligible, the item must be in the same condition as received, unworn, unused, with original tags, and in its original packaging. A receipt or proof of purchase is also necessary.
To initiate a return, please contact us at Info@AmericanGunOwnersAssociation.org. Once your return is accepted, we will provide instructions on how and where to send your package. We kindly request you not to send items back without a return request, as they will not be accepted.
In case you're returning an order for a refund, please note there will be a $5 return fee for a single item. For orders with more than one item, a $10 return fee will apply. This deduction is necessary to cover initial shipping costs.
For any queries regarding returns, feel free to reach us at Info@AmericanGunOwnersAssociation.org.
Damages and Issues
Upon receiving your order, we request that you inspect your items right away. If you encounter any issues such as defects, damages, or incorrect items, please contact us immediately. We are committed to promptly rectifying any issues to your satisfaction.
Exceptions / Non-returnable Items
Certain items are not eligible for returns, such as perishable goods, custom products, and personal care items, along with hazardous materials, flammable liquids, or gases. If you have doubts about any specific item, please contact us for clarification. Regrettably, we cannot accept returns on sale items or gift cards.
The quickest way to receive the item you desire is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.
Customers can request a refund within 30 days of receipt. The cost of the return shipping label will be the responsibility of the customer. Refunds will only be issued upon the approval of our team. You must contact our team before sending anything back to us; failing to do so may void your eligibility for a refund.
Once we receive and inspect your return, we will notify you about the approval status of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment. Please note that it may take some time for your bank or credit card company to process and post the refund.